Privacy Policy - MallorGifts

Last updated: March 10, 2025

1. Introduction

MallorGifts ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by MallorGifts when you use our website (mallorgifts.com), mobile application, and other online products and services (collectively, the "Services") or when you otherwise interact with us.

By accessing or using our Services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

2. Information We Collect

We collect information that you provide directly to us, information we collect automatically when you use our Services, and information from third-party sources.

2.1 Information You Provide to Us

We collect information you provide directly to us, including:

Account Information: When you create an account, we collect your name, email address, password, and other information you choose to provide.
Transaction Information: When you purchase gift cards, we collect payment information, billing and shipping details, and information about the products you purchase.
Profile Information: When you update your profile, we collect information such as your name, email address, phone number, and mailing address.
Communications: When you contact us, we collect the content of your messages, any information you provide, and our communications with you.
Survey Information: If you participate in our surveys, we collect your responses and other information you provide.

2.2 Information We Collect Automatically

When you access or use our Services, we automatically collect certain information, including:

Device Information: We collect information about the device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
Log Information: We collect log information when you use our Services, including access times, pages viewed, IP address, and the web page you visited before navigating to our Services.
Cookies and Similar Technologies: We and our service providers use cookies, web beacons, and other tracking technologies to collect information about your interactions with our Services, including information about your browsing behavior, purchase behavior, and other engagement with our Services.
Location Information: We may collect precise or approximate location information from your device when you enable location services or provide your location in your account.

3. How We Use Your Information

We use the information we collect to provide, maintain, and improve our Services, as well as for the following purposes:

To process transactions and send related information, including confirmations, receipts, and gift card details;
To create and maintain your account;
To verify your identity and prevent fraud;
To communicate with you about products, services, offers, promotions, and events, and provide other news or information about us and our partners;
To monitor and analyze trends, usage, and activities in connection with our Services;
To detect, investigate, and prevent fraudulent transactions and other illegal activities and protect our rights and property;
To personalize your experience and deliver content and product offerings relevant to your interests;
To comply with legal obligations;
To respond to your inquiries and fulfill your requests;
To improve and develop our Services and conduct research;
To enforce our terms and conditions and other policies.

4. How We Share Your Information

We may share the information we collect as follows:

With service providers and vendors who perform services on our behalf;
With financial institutions and payment processors to facilitate transactions;
With law enforcement, government officials, or other third parties when required by law, subpoena, or court order;
With other users, as directed by you (e.g., when you send a gift card to someone);
In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business;
With your consent or at your direction.

We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.

5. Cookies and Tracking Technologies

We and our service providers may use cookies, web beacons, and other tracking technologies to collect information about your interactions with our Services. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, understand which areas and features of our Services are popular, and count visits. Web beacons (also known as "pixel tags" or "clear GIFs") are electronic images that we use on our Services and in our emails to help deliver cookies, count visits, and understand usage.

Most web browsers allow you to control cookies through their settings preferences, but if you limit the ability of websites to set cookies, you may impact your overall user experience.

5.1 Analytics Services

We may allow others to provide analytics services on our behalf across the web and in mobile applications. These entities may use cookies, web beacons, and other technologies to collect information about your use of our Services and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in mobile apps, and links clicked.

We use this information to, among other things, analyze and track data, determine the popularity of certain content, and better understand your online activity.

6. Your Choices

6.1 Account Information

You may update, correct, or delete your account information at any time by logging into your account or emailing us at [email protected]. If you wish to delete your account, please note that we may retain certain information as required by law or for legitimate business purposes.

6.2 Marketing Communications

You may opt out of receiving promotional emails from us by following the instructions in those emails or by contacting us. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

6.3 Mobile Push Notifications

With your consent, we may send push notifications to your mobile device. You can deactivate these at any time by changing the notification settings on your mobile device.

7. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable and we cannot guarantee the security of our systems 100%. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and, where appropriate, notify those individuals whose information may have been compromised.

8. Children's Privacy

Our Services are not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at [email protected].

9. Your Privacy Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

Right to access and receive a copy of your personal information;
Right to correct or update your personal information;
Right to delete your personal information;
Right to restrict or object to processing of your personal information;
Right to data portability;
Right to withdraw consent;
Right to non-discrimination for exercising your rights.

To exercise these rights, please contact us at [email protected]. Please note that these rights may be limited in some circumstances by applicable law.

10. International Data Transfers

We are based in the United States and the information we collect is governed by U.S. law. If you are accessing our Services from outside of the U.S., please be aware that information collected through our Services may be transferred to, processed, stored, and used in the U.S. and other jurisdictions. Data protection laws in the U.S. may be different from those of your country of residence. Your use of our Services or provision of any information therefore constitutes your consent to the transfer to and from, processing, usage, sharing, and storage of information about you in the U.S. and other jurisdictions as set forth in this Privacy Policy.

11. Changes to This Privacy Policy

We may modify this Privacy Policy from time to time. When we make changes to this Privacy Policy, we will post the revised policy on our website and update the "Last Updated" date at the top of this Privacy Policy. We encourage you to review the Privacy Policy whenever you access our Services to stay informed about our information practices and the choices available to you.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

MallorGifts
Privacy Department
Email: [email protected]
Phone: +1 415-555-7890